Privacy Policy

Effective Date: September 6, 2026

At 5 Borough Prints, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or make a purchase.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

Information We Collect

When you visit our website or place an order with 5 Borough Prints, we may collect information such as:

• Your name
• Email address
• Shipping address
• Billing information
• Phone number, if provided
• Order and purchase information
• Information you provide when contacting us

Payment information is processed through the payment services available through our online store. 5 Borough Prints does not store your full credit or debit card information.

Our online store is hosted and supported by Big Cartel, which may process certain customer information when you visit our store or make a purchase.

How We Use Your Information

We use customer information as reasonably necessary to operate our business and provide our products and services.

This may include using your information to:

• Process and fulfill your order
• Process payments
• Ship your order
• Send order confirmations and shipping updates
• Respond to customer questions or requests
• Communicate with you about an order
• Maintain business and transaction records
• Help prevent fraud and protect our store
• Comply with applicable legal requirements

Shipping Information

When you place an order, we may provide the information necessary to deliver your order to the shipping carrier or other service providers involved in fulfilling your purchase.

For example, your name and shipping address may be provided to the shipping carrier so your package can be delivered.

Marketing Communications

If you choose to subscribe to promotional emails or other marketing communications from 5 Borough Prints, we may use your email address to send you information about our products, promotions, new items, or other business updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the message.

We may still send necessary communications related to orders you have placed, such as order confirmations and shipping information.

Cookies and Website Information

Our website may use cookies and similar technologies provided by Big Cartel or other services that help operate, secure, and improve our website.

These technologies may collect information such as your browser type, device information, IP address, pages visited, and interactions with our website.

This information may be used to help maintain website security, improve the shopping experience, and understand how visitors use our website.

How We Share Information

We do not sell your personal information.

We may share personal information when reasonably necessary to operate our business, including with:

• Big Cartel, which hosts and supports our online store
• Payment processors used to process purchases
• Shipping carriers used to deliver orders
• Service providers that help us operate our business
• Government authorities or other parties when required by law

We only provide information that is reasonably necessary for the applicable service or purpose.

Protecting Your Information

We take reasonable steps to protect the personal information we receive from our customers.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

How Long We Keep Information

We may keep customer and order information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and financial records, comply with legal obligations, resolve disputes, and protect our business.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

If you have a privacy-related question or request, please contact us using the information below.

Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our business, website, or legal requirements change.

When we make changes, we will update the effective date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or would like to make a privacy-related request, please contact us at:

frivera@5boroughprints.com

5 Borough Prints

Thank you for trusting 5 Borough Prints with your information and for supporting our small business. 🧡🗽